Terms and Conditions

Effective Date: July 30, 2026

Website: https://flexotherm.in/

Brand Name: Flexotherm (A Parent Brand for TEMPO Instruments)

Welcome to Flexotherm / TEMPO Instruments!

These Terms and Conditions outline the rules and regulations for the use of Flexotherm’s Website, located at https://flexotherm.in/.

By accessing this website and purchasing our products or services, we assume you accept these terms and conditions in full. Do not continue to use https://flexotherm.in/ if you do not agree to take all of the terms and conditions stated on this page.

1. Intellectual Property Rights

Unless otherwise stated, Flexotherm and/or TEMPO Instruments own the intellectual property rights for all material on https://flexotherm.in/. All intellectual property rights are reserved. You may access this from https://flexotherm.in/ for your own personal or business use, subject to restrictions set in these terms and conditions.

You must not:

  • Republicize, duplicate, or copy material from https://flexotherm.in/ without prior written consent.

  • Sell, rent, or sub-license material from the website.

  • Reproduce, duplicate, or extract technical specifications, product manuals, or website imagery for commercial resale.

2. Product Specifications & Quotations

  • Product Information: We strive to ensure that all technical specifications, product images, and details displayed on the website are accurate. However, as an ISO 9001:2015 certified manufacturer committed to continuous improvement, product specifications, dimensions, and materials are subject to change without prior notice.

  • Quotations: Price quotes provided via our contact forms, email, or official inquiries are valid for the period specified in the individual quotation document. Prices and lead times are subject to confirmation at the time of purchase order placement.

3. Orders, Manufacturing & OEM Services

  • Order Acceptance: All orders placed through the website or direct communication channels are subject to acceptance by Flexotherm / TEMPO Instruments.

  • Custom & OEM Manufacturing: Custom-engineered orders or specialized OEM manufacturing units are produced strictly based on agreed-upon design specifications and technical approvals provided by the buyer.

  • Cancellations: Orders for customized or custom-fabricated equipment cannot be canceled once production or raw material procurement has commenced, except by mutual written agreement.

4. Shipping & Delivery

  • Delivery schedules and dispatch dates are provided as estimates. While we make every effort to meet delivery timelines, Flexotherm is not liable for delays caused by logistics carriers, customs clearances, or unforeseen circumstances beyond our reasonable control.

  • Transit risk, shipping charges, and duties (for international shipments) are governed by the specific terms outlined in your formal invoice or purchase contract.

5. Warranty & Service

  • Products manufactured by TEMPO Instruments / Flexotherm come with standard warranty coverage against manufacturing defects as specified in the product documentation or sale contract.

  • The warranty does not cover damages resulting from improper installation, unauthorized modifications, improper electrical/thermal supply, negligence, or normal wear and tear.

6. Limitation of Liability

To the maximum extent permitted by applicable law:

  • In no event shall Flexotherm, TEMPO Instruments, its directors, employees, or agents be liable for any indirect, consequential, incidental, or special damages arising out of or in connection with the use or inability to use our products or website.

  • Our total liability for any claim arising out of a product sale shall not exceed the total purchase price paid for that specific product or service.

7. User Conduct & Website Security

When using our website, you agree not to:

  • Use the website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of https://flexotherm.in/.

  • Transmit or upload malicious software, viruses, or unauthorized automated tools (such as bots or scrapers).

  • Attempt unauthorized access to our web server, administrative databases, or network infrastructure.

8. Third-Party Links

Our website may contain links to external third-party websites or services that are not owned or controlled by Flexotherm. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites.

9. Governing Law & Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes or legal claims relating to the website, products, or services shall be subject to the exclusive jurisdiction of the competent courts located in Dist. Thane / Mumbai, Maharashtra, India.

10. Changes to Terms and Conditions

Flexotherm reserves the right to revise or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. Continued use of the website following any changes signifies your acceptance of the new terms.

11. Contact Information

If you have any questions or require clarification regarding our Terms and Conditions, please contact us:

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